Premium Package

Premium Package

Premium Package

Enjoy the privilege of Elite Premium Service

Because you deserve exclusive and first class financial services, we have provided you with a world of elite banking services, where you will be our priority and will receive exceptional treatment and superior services. Thanks to the premium service offered by Ahli United Bank, one of the oldest Kuwaiti banks in its field, you can enjoy a range of exclusive and dedicated financial services for distinguished clients, in accordance with the principles of Islamic Sharia'a.

The elite Premium Service offers exclusive privileges including

  • A personal relationship manager to meet all your banking needs
  • Local concierge service
  • Free World MasterCard® credit card for the first year including two additional cards for family members
  • Unlimited entry to more than 750 airport lounges with World MasterCard and "LoungeKey"
  • Ahli United Bank's Premium MasterCard® debit card
  • Free prepaid card
  • Free safety deposit locker
  • Free local valet parking
  • Free cheque book
  • Special discount on auto finance at all car dealerships
  • Special fees on banking services
  • Special rates on personal financing
  • Special events and exclusive offers throughout the year
  • Priority routing through "Hayakom" call center around the clock

AUB Local Concierge Service

Because you are an elite AUB customer, we work even harder to help make life for you and your family easier. With the local concierge service offered in cooperation with Peacock concierge, we strive to make your daily life hassle-free and pleasant.

Eligible Cards

  • Premium debit card
  • Visa Platinum credit card
  • Platinum Mastercard credit card
  • World Mastercard credit card
  • Visa Infinite credit card

Unique Benefits

  • 24/7 personal assistance at your service
  • Experienced, qualified and bilingual assistants (Arabic/English) available to handle your requests
  • Dedicated number 2296 9995 to contact at your convenience
  • Global coverage to secure your travel plans and event tickets to concerts, sports and exhibitions
  • Comprehensive list of concierge services to choose from
  • Free valet parking at several locations including Marina Mall and many other venues as listed below

- Salhia Complex

- 360 Mall (Main entrance - Bloomingdales - Arena)

- Avenues Mall (IKEA Entrance)

- AlKout Mall (Gate 1-2)


  • Existing valet parking locations are subject to change (they may either increase or decrease) and the Bank may continue to provide or cancel this service.

Do you wish to obtain this service?

  • Simply call the dedicated AUB concierge line: 2296 9995
  • Premium customers are asked to give the first 6 digits of their Premium Debit card, Visa Infinite, Visa Platinum or MasterCard World as an identification when calling the Concierge Services Company in addition to their name and contact details to benefit from this service
  • The call will be transferred to our Peacock concierge call center dedicated for AUB customers who will cater to the customer’s needs.

Service Fee
Courier service messenger (Zone Rate applies)
Flower order
With messenger
(Zone Rate applies)
Ticket booking and delivery
With messenger
(Zone Rate applies)
Payment of traffic fine KD 5
Searching for best offers Free
Car registration fee KD 10
Car servicing KD 10
Restaurant reservation Free
Event venue booking
With messenger
(Zone Rate applies)
Electrician/ computer technician upon request
With messenger
(Zone Rate applies)
Airport pick-up / drop off    (Zone Rate applies)
Taxi service booking Free
General information Free
Occasion reminders Free
Ministry documentation service KD 10
Visa assistance services KD 5
Sick leave certification (Zone Rate applies)

One way Round trip
Limo Service
Limo Service with driver requests will be treated on a case-by-case basis.
Zone 1: KD 8 Zone 1: KD 13
Zone 2: KD 9 Zone 2: KD 15
Zone 3: KD 12 Zone 3: KD 21
Zone 4: KD 12 Zone 4: KD 21
Zone 5: KD 21 Zone 5: KD 40

Zone 3, 4, and 5 Zone 1 and 2
Roadside assistance

  • Tow service
  • Mobile workshop service
  • Fuel service
  • Tire service
  • Roadside assistance
  • Battery service
  • Fast maintenance service
  • Assistance in renewing driver’s license
  • Car delivery to agency or anywhere else
  • Car rental and alternative car insurance
  • Insurance and Takaful insurance
KD 17 KD 10

Airport meet and assist
  • Fast track airport services during arrival, departure, and transit: KD 8
  • For companion: KD 8
  • Visa delivery: KD 5
Any other service Zone rate applies

Zone Rates

Zone Location Fee
Zone 1
  • Shuwaikh – Murqab – Qiblah – Sharq – Dasman – Dasma – Shaib br />
    Mansoriya – Daiya – Bneid Al-Gar - Al-Faiha - Nuzha – Qadsiya – Shamiya – Abdullah A.Salem – Surra – Khaldiya – Adaliya Rawda

    Kaifan – Al-Sadeeq - Al-Salam – Qirnata – Yarmouk – Bayan – Mishref – Haten – Al-Zahra

    Shuhada - Hawali – Rumaithiya - Salmiya – Salwa – Jabriya – Rabiya – Farwaniya – Omariya

    Khaitan – Mubarak Al-Abdulla – Andalus - Ardiya – Riggae – Rai – Rehab Ferdous –Sabah Al-Nasser - Qortuba
KD 3
Zone 2
  • Sabhan – Qurain – Qusoor – Adan – Sabah Al-Salem- Doha – Sulaibikhat – Airport – Thajij – Mubarak Al-Kabeer – Sulaibiya – Jleeb el Shyouk
KD 4
Zone 3
  • Waha – Naeem – Qasir – Jahra – Amgara – Naseem – Taima – Ayoun – Qayrawan – Saad Al-Abdullah – Jaber Al-Ahmad
KD 5
Zone 4
  • Riqqa – Daher – Javer Al-Ali – Aqila – Fintas – Ahmadi – Manqaf – Abo Halifa – Mahboula – Hadiya – Sabahiya –Fahaheel – Mina Abdulla
KD 7
Zone 5
  • Any other area not mentioned above
KD 17

Premium Banking Branches

Head office


Fahad Al Salem




Dalal Mall




Account profits

Exclusive Fees & limits

  • Head Office
  • Dalal Complex
  • Fahad Al Salem
  • Fahaheel
  • Farwaniya
  • Jabriya
  • Qadsiya
  • Shamiya
  • Yarmouk
  • Al-Ahmady

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