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Contact Information


  • Personal Accounts

    Inside Kuwait: 1812000
    Outside Kuwait: +965 22467711
    Email:hayakom@ahliunited.com

  • Electronic Channels

    For Corporate Accounts (During Working Hours)
    Inside Kuwait: +965 1802000 , Select Language , Press 7 Then 3
    Outside Kuwait: +965 22312000
    Fax: +965 22312013
    Email: ehelp@ahliunited.com

  • Treasury

    Tel: Corporate Sales +965 224 62805 - 9
    Tel: Inter Bank +965 224 62720 - 5
    Fax: +965 22462811

  • Merchant Relations (KNET)

    Tel: +965 1802000 , Select Language , Press 7 Then 4
    Fax: +965 22312013
    Email: merchantrelation@ahliunited.com

  • Complaints Unit

    To register new complaint :

    Hayakom Service 1812000

    Or Via Email

    • Download the form
    • Print the form
    • Fill in the form
    • Scan the form and email to kuwaitcomplaints@ahliunited.com or hand in the form directly at our complaints unit

    To follow up registered complaint : 22312380/22132046 /22312894

  • Wealth Management

    Telephone: 22312666
    Fax: 22462804
    Private Banking Location: Dirwazat Abdulrazzak, Joint Banking Centre, Ahli United Bank, Head Office, Floor : 14
    Postal Address: Private Banking Division, P.O.Box: 71, Safat, 12168, Safat , Kuwait
    Email: AUBKPB@ahliunited.com

  • Fraud Reporting

    Inside Kuwait: 1812000

    Tel: +965 2231 2800

    Tel:+965 2243 9664

    Tel: +965 9927 5946

    Email Address: Fraud.Monitoring@ahliunited.com

For complaints please visit our complaint unit at the Head Office located in Darwazat Al-Abdul Razzak. Our working hours are from Sunday to Thursday from 8:30 AM to 3:00 PM

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