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Complaints Unit

For complaints please visit our complaint unit at the Head Office located in Darwazat Al-Abdul Razzak. Our working hours are from Sunday to Thursday from 8:30 AM to 3:00 PM.

Procedure for submitting a complaint

  1. Download the form
  2. Print the form
  3. Fill in the form
  4. Scan the form and email to kuwaitcomplaints@ahliunited.com or hand in the form directly at our complaints unit